Vertical TeleVantage 7.5 manuals

Vertical TeleVantage 7.5 Technical Information (180 pages)

Brand: Vertical | Category: IP phones | Size: 3.04 MB |

English

Table of contents

INSTALLING INTEL TELEPHONY

1

COMPONENTS

1

CONTENTS

5

INTRODUCTION

9

TELEPHONY RESOURCE OPTIONS

11

Intel HMP Intel boards

13

Section 1

15

Preparing for

15

Installation

15

INTEL HMP REQUIREMENTS

17

Software Requirements.”

18

Ordering Intel HMP licenses

19

Examples

22

INTEL DIALOGIC TELEPHONY

23

AND SOFTWARE

23

Required hardware components

24

Required software components

24

Trunk resources

25

Station resources

25

IP trunks and RTP resources

25

Voice resources

26

Conference resources

27

About timeslot limits

28

About DM3 boards

29

Section 2

31

Installing Intel

31

INSTALLING INTEL HOST MEDIA

33

Task checklist

34

Yes to continue

36

Installing Intel HMP 1.1

37

OK to continue

38

Yes, I want to restart my

39

HMP 1.1 SU Drivers

39

. The Intel

43

Upgrading a license

45

Uninstalling Intel HMP

48

Section 3

51

Boards and

51

HAPTER CONTENTS

53

Perform these steps

54

Static warning

55

Port Number Telco Pin Pair

68

Watchdog Signal

71

CHAPTER 7

73

Scheduling an upgrade

74

Intel Dialogic documentation

74

Dialogic SR 5.1.1 Drivers

78

Board Task

91

Configuring ISA boards

92

Receive Gain parameter

93

NI2. ISDN PRI E1 boards

95

HandleProgressInd. Add this

97

Value field, enter

99

Configure Device to open the

102

Value drop-down list

102

OK to save your changes

104

\Server\tvrbt1.exe

108

*AAAAAAAAAA*DDDD (where A

110

*AAAAAAAAAA*DDDD (where

113

Installing TeleVantage

115

Appendixes

117

IN TELEVANTAGE

119

Conserving voice resources

122

Gaining extra voice resources

123

Conference maximums

125

CONFIGURING INTEL DIALOGIC

127

ISDN PARAMETERS

127

C:\Program Files\Dialogic\BIN

129

Open Span

130

Viewing D-Channel Trace files

133

\TeleVantage Server\Logs

133

Sample trace output

134

IDSN2BCT.exe was copied

135

TROUBLESHOOTING

137

Dialogic DM3 telephony board

145

TeleVantage

152

USING THE INTEL DIALOGIC

155

MANAGER

155

Non-Plug and Play Drivers

157

PECIFICATIONS

159

Column Description

160

Trunk Resources by Board

167

HANGING THE MEDIA LOAD FOR A

173

ELEPHONY BOARD

173

Vertical TeleVantage 7.5 User Manual (13 pages)

Brand: Vertical | Category: IP phones | Size: 0.06 MB |

English

Table of contents

I. New End User Features

1

III. Known Issues

8

Vertical TeleVantage 7.5 Technical Information (344 pages)

Brand: Vertical | Category: IP phones | Size: 3.79 MB |

English

Table of contents

INSTALLING TELEVANTAGE

1

COPYRIGHT

3

TRADEMARKS

3

LIMITED WARRANTY ON SOFTWARE

3

NETWORK CAPTURE TECHNOLOGY

3

Vertical Communications, Inc

4

1-877-VERTICAL

4

Appendixes

10

CONTENTS

11

INTRODUCTION

15

Major TeleVantage features

16

CHAPTER 1. INTRODUCTION 1-3

17

1-4 INSTALLING TELEVANTAGE

18

CHAPTER 1. INTRODUCTION 1-5

19

HAPTER 1. INTRODUCTION 1-7

21

Online Help

22

HTML books

22

Adobe Acrobat PDF books

22

TELEVANTAGE COMPONENTS

23

TeleVantage add-ons

24

The Device Monitor

25

Server reliability features

25

2-4 INSTALLING TELEVANTAGE

26

2-6 INSTALLING TELEVANTAGE

28

TELEVANTAGE REQUIREMENTS

31

3-2 INSTALLING TELEVANTAGE

32

3-4 INSTALLING TELEVANTAGE

34

Hard drive requirements

36

Offline storage requirements

38

Power supply requirements

39

Cooling requirements

39

Dongle requirements

40

Scalability limits

40

3-12 INSTALLING TELEVANTAGE

42

Using TeleVantage with a LAN

43

Novell networks

44

Proxy server requirements

45

3-16 INSTALLING TELEVANTAGE

46

3-18 INSTALLING TELEVANTAGE

48

3-20 INSTALLING TELEVANTAGE

50

3-22 INSTALLING TELEVANTAGE

52

E-911 device suppliers

53

Section 1

55

Preparing for

55

Installation

55

RUNK OPTIONS AND REQUIREMENTS

57

4-2 INSTALLING TELEVANTAGE

58

Ordering Direct Inward Dial

59

Ordering hunt groups

60

Ordering call waiting

60

T1 carrier requirements

61

T1 ISDN PRI Protocols

62

E1 carrier requirements

63

E1 ISDN PRI protocols

64

E1 CAS protocols

64

ISDN BRI carrier requirements

65

VoIP features in TeleVantage

66

HONE OPTIONS AND REQUIREMENTS

69

Introduction

70

Tested ADSI phones

71

Tested analog phones

72

Brand Model CLASS features

73

Tested SIP desktop phones

74

Brand Model Version Features

75

5-8 INSTALLING TELEVANTAGE

76

Tested SIP softphones

77

Tested H.323 phones

78

Digital phone features

79

5-12 INSTALLING TELEVANTAGE

80

Tested digital phones

81

Replacing an existing PBX

82

Section 2

85

Performing the

85

GATEWAY OPTIONS AND

87

6-2 INSTALLING TELEVANTAGE

88

6-4 INSTALLING TELEVANTAGE

90

UPGRADING OR INSTALLING

91

VANTAGE

91

Starting the Setup programs

93

Scheduling an upgrade

94

Upgrade tasks

96

Starting the upgrade

97

7-8 INSTALLING TELEVANTAGE

98

INSTALLING AND CONFIGURING

101

ON THE TELEVANTAGE

101

Perform these steps

102

Microsoft Exchange

103

INSTALLING THE TELEVANTAGE

107

SERVER

107

9-2 INSTALLING TELEVANTAGE

108

9-4 INSTALLING TELEVANTAGE

110

2. Click Apply

111

SOFTWARE

113

Task checklist

114

Requirements

114

TeleVantage Server

116

Next to continue

117

Name and your Company name

117

Retry to continue

118

10-8 INSTALLING TELEVANTAGE

120

10-12 INSTALLING TELEVANTAGE

124

10-14 INSTALLING TELEVANTAGE

126

10-16 INSTALLING TELEVANTAGE

128

10-18 INSTALLING TELEVANTAGE

130

10-20 INSTALLING TELEVANTAGE

132

10-22 INSTALLING TELEVANTAGE

134

Configuration options

136

10-26 INSTALLING TELEVANTAGE

138

APPLICATIONS

141

Installation checklist

143

11-4 INSTALLING TELEVANTAGE

144

11-6 INSTALLING TELEVANTAGE

146

11-8 INSTALLING TELEVANTAGE

148

11-10 INSTALLING TELEVANTAGE

150

AFTER INSTALLING TELEVANTAGE

151

12-2 INSTALLING TELEVANTAGE

152

Section 3

153

Installing

153

TeleVantage

153

Services

153

INSTALLING TELEVANTAGE WEB

155

Q TeleVantage Web Services

156

Terminal server support

157

13-4 INSTALLING TELEVANTAGE

158

13-6 INSTALLING TELEVANTAGE

160

13-8 INSTALLING TELEVANTAGE

162

-LINE TAPI SERVICE PROVIDER

163

14-2 INSTALLING TELEVANTAGE

164

TeleVantage Services

165

Provider

166

14-6 INSTALLING TELEVANTAGE

168

TAPI Service Provider

170

ARCHIVE SERVICE

171

Installation steps

172

15-4 INSTALLING TELEVANTAGE

174

Cancel to exit Setup

175

15-6 INSTALLING TELEVANTAGE

176

Output connection options

178

Choosing the SMDR format

180

Port Traditional use

181

16-6 INSTALLING TELEVANTAGE

182

16-8 INSTALLING TELEVANTAGE

184

16-10 INSTALLING TELEVANTAGE

186

Position Description

186

• "B" - Abandoned

187

16-12 INSTALLING TELEVANTAGE

188

INSTALLING THE TFTP SERVICE

191

17-2 INSTALLING TELEVANTAGE

192

17-4 INSTALLING TELEVANTAGE

194

17-6 INSTALLING TELEVANTAGE

196

USING TELEVANTAGE WITH

199

MICROSOFT TERMINAL SERVICES

199

CITRIX METAFRAME

199

A-2 INSTALLING TELEVANTAGE

200

OK, and then

202

TROUBLESHOOTING

205

B-2 INSTALLING TELEVANTAGE

206

are rejected

207

Hang up not being detected

208

Master CD

209

Server with a new name

210

Device Monitor problems

211

B-8 INSTALLING TELEVANTAGE

212

B-10 INSTALLING TELEVANTAGE

214

B-12 INSTALLING TELEVANTAGE

216

Web Access

218

B-16 INSTALLING TELEVANTAGE

220

CHANGING THE DOMAIN OF THE

221

VANTAGE SERVER

221

MANAGING TELEVANTAGE LICENSES

223

Using trial licenses

224

How to activate your licenses

226

Licensing errors

228

Importing license information

229

Exporting license information

230

How hardware locking works

231

Terms of use

232

Installing a dongle

233

Special licensing situations

233

PERFORMING UNATTENDED

235

INSTALLATIONS

235

E-2 INSTALLING TELEVANTAGE

236

Name Value Description

237

E-4 INSTALLING TELEVANTAGE

238

E-6 INSTALLING TELEVANTAGE

240

CONFIGURING TELEVANTAGE FOR

241

WINDOWS FIREWALL

241

F-2 INSTALLING TELEVANTAGE

242

F-4 INSTALLING TELEVANTAGE

244

Required steps

245

Server 2003 SP1

246

2003 SP1

246

EXTENDING TELEVANTAGE

247

TAPI applications

248

Automatic reconnect to Server

249

G-4 INSTALLING TELEVANTAGE

250

Type of call DTMF digits sent

251

G-6 INSTALLING TELEVANTAGE

252

Prevent hold, transfer

253

G-8 INSTALLING TELEVANTAGE

254

The Client API

255

The Add-in API

255

The IVR Plug-in API

255

Developing IVR Plug-ins

256

The Device Status API

258

TROUBLESHOOTING VOIP

259

H-2 INSTALLING TELEVANTAGE

260

H-4 INSTALLING TELEVANTAGE

262

H-6 INSTALLING TELEVANTAGE

264

Carriers

265

PROTECTING YOUR PHONE SYSTEM

269

TOLL FRAUD

269

Typical toll fraud strategies

270

Password security

271

User permissions

272

Securing SIP stations

274

Checking for current scams

274

TELEVANTAGE CONFIGURATION

277

J-2 INSTALLING TELEVANTAGE

278

J-4 INSTALLING TELEVANTAGE

280

J-6 INSTALLING TELEVANTAGE

282

J-8 INSTALLING TELEVANTAGE

284

Current user settings

286

Local machine settings

288

10 log files

290

1 (TSP will log.)

290

10 events

290

HKLM\Software\TFTPD32

292

Locale definitions

293

Custom Tone Keys

294

J-20 INSTALLING TELEVANTAGE

296

Regedit

298

Board Media load

299

Default

299

Value where

299

Dialogic device names

300

VoiceBoard settings

301

J-26 INSTALLING TELEVANTAGE

302

VoiceBoard channel settings

304

Robbed Bit T1 Setting

306

E1 and T1 board settings

306

BRI board settings

308

ISDN Megacom service settings

309

J-34 INSTALLING TELEVANTAGE

310

Viewing current values

311

Changing key values

312

System database settings

313

FURTHER READING

329

Web sites about VoIP

330

INDEX-10

340

INDEX-11

341

INDEX-12

342

INDEX-13

343

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