Vertical DXP Plus User's Guide

Scout II User’s Guide (for FX, DXP, DXP Plus Systems)

Contentsx Comdial Jun ‘02This Page Intentionally Left Blank

Sending And Receiving Non-Verbal Messages90 Comdial Jun ‘02To turn off the message waiting light at a busy or idle station,1. lift the handset and pr

Scout II User’s GuideJun ‘02 Comdial 915. dial the desired code number from your LCD message list (01-30). LCD Message List(Write the attendant sup

Sending And Receiving Non-Verbal Messages92 Comdial Jun ‘02If you use the default messages of “Back At” and “Call,” add to them as follows:• For defa

Scout II User’s GuideJun ‘02 Comdial 93To turn off the message,1. lift the handset and press Talk (if necessary),2. press the intercom button (if ne

Sending And Receiving Non-Verbal Messages94 Comdial Jun ‘02To send an LCD message to an LCD speakerphone that you call and receive busy signal or no a

Scout II User’s GuideJun ‘02 Comdial 9510. PROGRAMMING YOUR TELEPHONE Use this chapter’s information to understand the various pro-gramming steps tha

Programming Your Telephone96 Comdial Jun ‘02Before you begin programming, write down the intercom or outside line you will use to access the number an

Scout II User’s GuideJun ‘02 Comdial 97Enter your stored numbers on these charts for future reference.10.2 Programming Outside Numbers as Speed Dials

Programming Your Telephone98 Comdial Jun ‘02dial 01-16 to select line group,dial number (up to 16 digits long—include * and # if needed), Note: You ma

Scout II User’s GuideJun ‘02 Comdial 99Note: Storing a new DSS number at a button location overwrites an existing DSS number already stored there.10.4

Scout II User’s GuideJun ‘02 Comdial 1Using This Guide This comprehensive user’s guide describes your digital wireless tele-phone and tells you how to

Programming Your Telephone100 Comdial Jun ‘0210.5 Programming the Response Message ButtonSection 9.3, Sending Response Messages discusses how you can

Scout II User’s GuideJun ‘02 Comdial 10111. TROUBLESHOOTING YOUR TELEPHONE If your digital wireless telephone is not operating properly, use this ch

Troubleshooting Your Telephone102 Comdial Jun ‘02Frequent Interruptions In Conversations• Be sure base unit antenna is fully vertical.• Move handse

Scout II User’s GuideJun ‘02 Comdial 103* If you isolate improper operation to a defective battery pack, verify that the battery chargers are operati

Troubleshooting Your Telephone104 Comdial Jun ‘02This Page Intentionally Left Blank

Scout II User’s GuideJun ‘02 Comdial 105Aaccount codes 74adjusting the handset ringer tone and volume 83answering a call 18answering calls 53answe

Index106 Comdial Jun, ‘02entering authorization codes 75executive override 51FFeature Codes 99features 12, 71forwarding calls 76frequency control

Scout II User’s GuideJun ‘02 Comdial 107Nnight transferred calls 55non-verbal messages 89numeric keypad 13Ooperating temperature 11optional access

Index108 Comdial Jun, ‘02setting a Do Not Disturb Condition at your telephone 80setting the volume control 81setting up a conference call 69shock,

Using This Guide2 Comdial Jun ‘02This Page Intentionally Left Blank

Scout II User’s GuideJun ‘02 Comdial 31. INTRODUCING THE SCOUT II DIGITAL WIRELESS TELEPHONEThe sections in this introductory chapter help you become

Introducing The SCOUT II Digital Wireless Telephone4 Comdial Jun ‘02Because the handset is wireless, you are not confined to your desk or wherever you

Scout II User’s GuideJun ‘02 Comdial 51.1.1 REVIEWING IMPORTANT SAFETY INSTRUCTIONSSince your digital wireless telephone has both an AC power supply

Introducing The SCOUT II Digital Wireless Telephone6 Comdial Jun ‘026. Slots and openings in this product’s cabinet back or bottom are provided for v

Scout II User’s GuideJun ‘02 Comdial 711. Never push objects of any kind through this product’s cabinet slots as the objects may touch dangerous volt

Introducing The SCOUT II Digital Wireless Telephone8 Comdial Jun ‘0215. Do not use a telephone to report a gas leak in the vicinity of the leak.1. U

Scout II User’s GuideJun ‘02 Comdial 9SAVE THESE INSTRUCTIONSWARNINGThe Scout II digital wireless telephone contains a rechargeable Nickel-Cadmium Ba

GCA70-380 Jun ‘02 iiScout IIUser’s Guide (for FX, DXP, DXP Plus Systems)Scout II is a trademark of Comdial Corporation. All other product names are

Introducing The SCOUT II Digital Wireless Telephone10 Comdial Jun ‘02 WARNINGRECHARGEABLE NICKEL-CADMIUM BATTERIES MUST BE RECYCLED OR DISPOSED OF PRO

Scout II User’s GuideJun ‘02 Comdial 111.1.2 REVIEWING THE TECHNICAL SPECIFICATIONSThe specifications shown are typical and subject to change without

Introducing The SCOUT II Digital Wireless Telephone12 Comdial Jun ‘021.2 Knowing your Telephone’s FunctionsYour digital wireless telephone provides m

Scout II User’s GuideJun ‘02 Comdial 13• Volume Button –sets the loudness of the calling party’s voice to low, medium, high or maximum –sets ri

Introducing The SCOUT II Digital Wireless Telephone14 Comdial Jun ‘021. Ringer ON/OFF switch 9. Head Set Jack 2. Message Display 10. Volume (R/VOL

Scout II User’s GuideJun ‘02 Comdial 151.2.2 KNOWING THE BASE UNIT • Antenna –allows the base unit to communicate with the handset• Power On LED –

Introducing The SCOUT II Digital Wireless Telephone16 Comdial Jun ‘021.3 Using your Scout II HandsetNote: Operation of the Scout II is performed usi

Scout II User’s GuideJun ‘02 Comdial 17After the connection has been made between the handset and base, you will see: Or, you may see one of the foll

Introducing The SCOUT II Digital Wireless Telephone18 Comdial Jun ‘02If the handset is at the range limit of the Scout II, or no power is going to the

Scout II User’s GuideJun ‘02 Comdial 191.3.3 INTERPRETING THE LOW BATTERY INDICATION When the battery pack in the handset is low and needs to be cha

GCA70-380 Jun ‘02 iiiThis Scout II User’s Guide is applicable for the following system models.For an optional headset or other accessories available

Introducing The SCOUT II Digital Wireless Telephone20 Comdial Jun ‘02This Page Intentionally Left Blank

Scout II User GuideJun ‘02 Comdial 212. INSTALLING SCOUT IIThe digital wireless telephone is a proprietary multiline telephone that connects directly

Installing Scout II22 Comdial Jun ‘022.1 Selecting the Installation Location Select a location for the digital wireless telephone to avoid excessive

Scout II User GuideJun ‘02 Comdial 232.2 Connecting to the Station Jack Connect one end of the supplied four-conductor line cord to the phone jack o

Installing Scout II24 Comdial Jun ‘022.3 Applying Power to the Base Unit and Charging Station1. Using only the base unit AC adapter supplied with th

Scout II User GuideJun ‘02 Comdial 25Charging UnitThe unique design of your Scout II allows you to place the handset in the charging unit with or with

Installing Scout II26 Comdial Jun ‘022.4 Wall Mounting the Base and Charger Units2.4.1 MOUNTING BASE UNIT USING STANDARD WALL PLATE The Scout II is

Scout II User GuideJun ‘02 Comdial 275. Plug the other end of the short telephone cord into the modular wall jack. 6. Place the base unit on the po

Installing Scout II28 Comdial Jun ‘02To mount your Scout II base unit directly to a wall, perform the fol-lowing steps.1. Insert two mounting screws

Scout II User GuideJun ‘02 Comdial 294. Plug one end of the telephone line cord into the line jack on the base unit. Then place the telephone cord i

iv GCA70-380 Jun ‘02Document Revision HistoryDate Affected Pages ChangeJune 2002 i-108 Original Release

Installing Scout II30 Comdial Jun ‘026. Plug the other end of the short telephone cord into a telephone wall jack.7. Plug the AC Adapter into a stan

Scout II User GuideJun ‘02 Comdial 31To mount your Scout II charging unit directly to a wall, perform the following steps.1. Insert two mounting scre

Installing Scout II32 Comdial Jun ‘023. Wrap the AC Adapter cord around the strain relief.4. Place the charging unit on the posts of the wall screws

Scout II User GuideJun ‘02 Comdial 335. Plug the AC Adapter into a standard 120V AC wall outlet.2.5 Installing the Battery PackIf you see a low batt

Installing Scout II34 Comdial Jun ‘021. Remove the battery cover by pressing the latch and sliding the cover down until it comes off the handset.2.

Scout II User GuideJun ‘02 Comdial 353. Securely close the battery compartment cover by sliding it up until it snaps into place.2.6 Charging the Han

Installing Scout II36 Comdial Jun ‘022. Make sure the CHARGE indicator lights. If the CHARGE light doesn’t light, check to see that the AC Adapter i

Scout II User GuideJun ‘02 Comdial 372.7 Charging Spare Battery PacksThe charger unit of your Scout II is equipped to charge the spare battery pack w

Installing Scout II38 Comdial Jun ‘022.8 Cleaning the Battery and Charging Unit Contacts To maintain a

Scout II User GuideJun ‘02 Comdial 392.9 Attaching the Belt Clip to the HandsetYou can use the belt clip to attach the handset to your belt or pocket

Jun ‘02 Comdial vScout II User’s GuideTABLE OF CONTENTSUSING THIS GUIDE ...11. INTRODUCING

Installing Scout II40 Comdial Jun ‘022. Press firmly until it snaps into place.3. To remove, simply press the retain clip in toward the belt clip bl

Scout II User GuideJun ‘02 Comdial 412.10 Testing the Coverage RangeYour digital wireless telephone will continue to operate effectively as you move

Installing Scout II42 Comdial Jun ‘02Note: If you should wander out of range while on a call, you will lose voice contact with your party but your han

Scout II User’s GuideJun ‘02 Comdial 433. MAKING CALLSWhen you wish to make a call, you must press the Talk button to make the handset active and the

Making Calls44 Comdial Jun ‘02Section 3.9, Overriding a Call or a Do Not Disturb Condition at Another Telephone (Executive Override)Section 3.10, Maki

Scout II User’s GuideJun ‘02 Comdial 45With your station at idle, you can use the following procedure to auto-matically dial a personal or system spee

Making Calls46 Comdial Jun ‘023.3 Redialing a Previously Dialed Number If the last number you have called is busy or is not answering, you can redi

Scout II User’s GuideJun ‘02 Comdial 47If your system has line groups, access them as follows:1. lift handset and press Talk (if necessary),2. press

Making Calls48 Comdial Jun ‘02When line group is free, your telephone sounds several short tone bursts. When you hear this,• lift handset, hear dial

Scout II User’s GuideJun ‘02 Comdial 49To tone call automatically,1. lift handset and press Talk (if necessary),2. press DSS button (called telephon

Contentsvi Comdial Jun ‘022.6 Charging the Handset’s Battery Pack ...352.7 Charging Spare Battery Packs ...

Making Calls50 Comdial Jun ‘02To camp on at any busy, do not disturb, or ring no-answer station,1. dial * 6.Your telephone immediately hangs up. Whe

Scout II User’s GuideJun ‘02 Comdial 51The called party can place the current call on hold or disconnect from the call to answer your call-waiting ton

Making Calls52 Comdial Jun ‘02To override a Do Not Disturb condition at another station,1. make intercom call and hear a do not disturb signal,2. di

Scout II User’s GuideJun ‘02 Comdial 534. ANSWERING CALLSAnswer a call by pressing the function button for the ringing line. As a convenience, your

Answering Calls54 Comdial Jun ‘024.1 Answering Outside and Intercom CallsAn outside call is one that rings on a line while an intercom call is one th

Scout II User’s GuideJun ‘02 Comdial 55If the installer also arranges for your station to have the station moni-toring feature, the BLF light shows ac

Answering Calls56 Comdial Jun ‘02If your telephone rings,1. lift handset and press Talk (if necessary),2. press line button (if necessary).When you

Scout II User’s GuideJun ‘02 Comdial 574.5 Responding to a Subdued Off-Hook Voice Announcement Your installer can arrange your telephone to receiv

Answering Calls58 Comdial Jun ‘02To send an LCD message to a caller who has initiated a SOHVA call from an LCD speakerphone,1. hear the SOHVA voice a

Scout II User’s GuideJun ‘02 Comdial 595. TRANSFERRING CALLSYou can transfer calls from your digital wireless telephone to another system telephone i

Jun ‘02 Comdial viiScout II User’s Guide4. ANSWERING CALLS4.1 Answering Outside and Intercom Calls...544.2 Answering Calls at

Transferring Calls60 Comdial Jun ‘02If the intercom party is busy, take the following action:• press Tap to retrieve the call. Remember, you can use

Scout II User’s GuideJun ‘02 Comdial 61Please note that you cannot make a hot transfer to a telephone if its user has enabled the Voice Announce Block

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Scout II User’s GuideJun ‘02 Comdial 636. PLACING CALLS ON HOLD You can place calls on hold and pick them up a short time later in several different

Placing Calls On Hold64 Comdial Jun ‘02To place a call on hold,• press Hold.To retrieve a held call,• press line button of the held call (with flash

Scout II User’s GuideJun ‘02 Comdial 65For example, if five calls are holding and you wish to retrieve the second call you placed on hold, you would p

Placing Calls On Hold66 Comdial Jun ‘026.3 Parking CallsYou can place a call on hold in the system so that it can be answered from any station that d

Scout II User’s GuideJun ‘02 Comdial 67To answer a park recall,• press button for recalling line. The call will then connect to your station.To plac

Placing Calls On Hold68 Comdial Jun ‘02This Page Intentionally Left Blank

Scout II User’s GuideJun ‘02 Comdial 697. CONFERENCING CALLSWhen you join your digital wireless telephone together on a call with one or more system

Contentsviii Comdial Jun ‘028.6 Forwarding Calls ...768.7 Making a Call Non-Private (Privac

Conferencing Calls70 Comdial Jun ‘02To drop outside lines from the conference and remain in conference with intercom party,1. press Hold to put all l

Scout II User’s GuideJun ‘02 Comdial 718. USING THE OTHER TELEPHONE FEATURES This chapter details features that enhance the basic operation of your d

Using The Other Telephone Features72 Comdial Jun ‘02Section 8.11, Setting a Do Not Disturb Condition at Your Tele-phoneSection 8.12, Setting the Volum

Scout II User’s GuideJun ‘02 Comdial 738.2 Displaying Status of Busy Lines and StationsThe system installer can provide your digital wireless telepho

Using The Other Telephone Features74 Comdial Jun ‘02To button query your telephone,1. lift handset and press Talk (if necessary),2. press intercom b

Scout II User’s GuideJun ‘02 Comdial 758.5 Entering Authorization CodesAuthorization codes give you a walking class of service option. Walking class

Using The Other Telephone Features76 Comdial Jun ‘02To lock your telephone,1. lift handset and press Talk (if necessary),2. press intercom button (i

Scout II User’s GuideJun ‘02 Comdial 77To forward your calls,1. lift handset and press Talk (if necessary),2. press intercom button (if necessary),3

Using The Other Telephone Features78 Comdial Jun ‘02In this case, they need a method to make the call non-private. If you have this situation with yo

Scout II User’s GuideJun ‘02 Comdial 79To mute your telephone,• press and hold MUTE (you can still hear the distant party’s voice).To speak to the ca

Jun ‘02 Comdial ixScout II User’s Guide10.4 Programming the Feature Codes...9910.5 Programming the Response Message

Using The Other Telephone Features80 Comdial Jun ‘025. remain on line if awaiting a reply (known as a “meet-me” page), or,hang up to end.To reply to

Scout II User’s GuideJun ‘02 Comdial 81To override a DND condition at another telephone,1. make intercom call and hear DND tone,2. dial * 0 3 (calle

Using The Other Telephone Features82 Comdial Jun ‘028.12.1 ADJUSTING THE HANDSET VOLUME DURING A CALLPress R/VOL on the side of the handset during a

Scout II User’s GuideJun ‘02 Comdial 838.12.2 ADJUSTING THE HANDSET RINGER TONE AND VOLUME IN STANDBY MODE To adjust the volume of the ringer or to

Using The Other Telephone Features84 Comdial Jun ‘02indicates “Ringer Off” at this setting. Your final change becomes the new default setting and wil

Scout II User’s GuideJun ‘02 Comdial 858.13 Switching the Dialing Mode b e t w e e n P u l s e a n d To n e

Using The Other Telephone Features86 Comdial Jun ‘02To track a called party after receiving a ring—no answer,1. make an intercom call to someone and

Scout II User’s GuideJun ‘02 Comdial 87If you receive a parked call message on your Tracker pager,1. lift handset and press Talk (if necessary),2. p

Using The Other Telephone Features88 Comdial Jun ‘02To use the console with your digital wireless telephone,1. lift handset and press Talk (if necess

Scout II User’s GuideJun ‘02 Comdial 899. SENDING AND RECEIVING NON-VERBAL MESSAGES This chapter details the several different methods that you can