Vertical IP8012 User's Guide

Station User GuideCONFIDENTIAL MATERIAL - Do Not Distribute1.0 Review Draft - 7/7/2010

Contents TOC-4MBX IP Station User GuideCONFIDENTIAL MATERIAL - Do Not Distribute1.0 Review Draft - 7/7/2010

MBX IP Station User GuideChapter 1INTRODUCTIONGeneralYour telephone is connected to an advanced-technology, highly-versatile, fully-featured telecom s

IP 8012 & 8024 Phone Description 1-2Chapter 1: INTRODUCTIONMBX IP Station User GuideThe LCD display screens shown in this User Guide are captured

IP 8012 & 8024 Phone Installation 1-3Chapter 1: INTRODUCTIONMBX IP Station User GuideIP 8012 & 8024 Phone InstallationIP Phones and Consoles c

Wiring Connectors 1-4Chapter 1: INTRODUCTIONMBX IP Station User GuideWiring ConnectorsThe IP-8012 & IP-8024 each have two (2) 10/100 Base-T Ethern

Wall Mount 1-5Chapter 1: INTRODUCTIONMBX IP Station User GuideWall MountThe IP-8000 series phones can be wall mounted as needed. The following instruc

Wall Mount 1-6Chapter 1: INTRODUCTIONMBX IP Station User GuideCONFIDENTIAL MATERIAL - Do Not Distribute1.0 Review Draft - 7/7/2010

MBX IP Station User GuideChapter 2LCD, SPEAKERPHONE & RELATED FEATURESUsing the Display MenuThe Liquid Crystal Display (LCD) of the IP-8012 has th

Network Configuration 2-2Chapter 2: LCD, SPEAKERPHONE & RELATED FEATURESMBX IP Station User GuideNetwork ConfigurationThe User can review the curr

Using a Bluetooth Wireless Headset (IP-8024 only) 2-3Chapter 2: LCD, SPEAKERPHONE & RELATED FEATURESMBX IP Station User GuideWhen using a Headset,

CONFIDENTIAL MATERIAL - Do Not Distribute1.0 Review Draft - 7/7/2010

Using a Bluetooth Wireless Headset (IP-8024 only) 2-4Chapter 2: LCD, SPEAKERPHONE & RELATED FEATURESMBX IP Station User Guide6. Press the NEXT Sof

Using a Serial DSS 2-5Chapter 2: LCD, SPEAKERPHONE & RELATED FEATURESMBX IP Station User GuideUsing a Serial DSSThe IP-8012DSS and IP-8048DSS can

Using a Serial DSS 2-6Chapter 2: LCD, SPEAKERPHONE & RELATED FEATURESMBX IP Station User GuideCONFIDENTIAL MATERIAL - Do Not Distribute1.0 Review

MG IP Station User GuideChapter 3RECEIVING CALLSAnswering a Call While IdleThere are 3 basic types of incoming calls: internal/external ringing calls,

Using Answering Machine Emulation (AME) 3-2Chapter 3: RECEIVING CALLSMG IP Station User GuideRespond to any of these Off-hook Signals in one of severa

Differential Ring Signals 3-3Chapter 3: RECEIVING CALLSMG IP Station User GuideDifferential Ring SignalsWhen multiple phones in a small area ring, it

Answering Calls at Night 3-4Chapter 3: RECEIVING CALLSMG IP Station User GuideAnswering Calls at NightIn the Night mode, Loud Bell Control may be used

Using Do-Not-Disturb (DND) to Block Incoming Calls 3-5Chapter 3: RECEIVING CALLSMG IP Station User GuideUsing Do-Not-Disturb (DND) to Block Incoming C

Forwarding calls to an external number 3-6Chapter 3: RECEIVING CALLSMG IP Station User GuideTo deactivate Call Forward from your phone:1. Press the Fw

Forwarding callers to a Text Message 3-7Chapter 3: RECEIVING CALLSMG IP Station User GuideTo activate Call Forward, Off Premise (forward to an externa

Vertical Communications, Inc. reserves the right to revise this publication and to makechanges in content without notice.© 2010 by Vertical Communicat

Forwarding callers to a Text Message 3-8Chapter 3: RECEIVING CALLSMG IP Station User GuideMessage 6: CALL (enter up to 17 digits)Message 7: IN OFFICE

Forwarding callers to a Text Message 3-9Chapter 3: RECEIVING CALLSMG IP Station User GuideTo program the Station Custom Message (00) at your station:1

Forwarding callers to a Text Message 3-10Chapter 3: RECEIVING CALLSMG IP Station User GuideCONFIDENTIAL MATERIAL - Do Not Distribute1.0 Review Draft -

MG IP Station User GuideChapter 4PLACING A CALLInternal CallsYou can place calls to other stations in the system over the Intercom. The call will rin

External Calls 4-2Chapter 4: PLACING A CALLMG IP Station User GuideTo make a Voice Over announcement to a busy station:Dial #, after the Splash tone i

Placing external CO/VoIP calls 4-3Chapter 4: PLACING A CALLMG IP Station User GuideYou may be assigned Dialing and/or CO/IP Line Access Restrictions,

Placing external CO/VoIP calls 4-4Chapter 4: PLACING A CALLMG IP Station User GuideTo enter an Account Code during a call:1. Press the assigned ACCOUN

Using Directory 4-5Chapter 4: PLACING A CALLMG IP Station User GuideUsing DirectoryUsing Last Number Redial (LNR)The last number dialed on an external

Using System Speed Dial Numbers 4-6Chapter 4: PLACING A CALLMG IP Station User GuideUsing System Speed Dial NumbersThe MBX-100 system has memory alloc

Using Dial by Name and Entering Your Name 4-7Chapter 4: PLACING A CALLMG IP Station User GuideWhen entering a Speed Dial, a 16 character name may be a

REVISION HISTORYRelease Date Documentation Changes Page No.1.0 09-10 Initial Release --Disposal of your old appliance1. When the crossed-out wheeled b

Using Dial by Name and Entering Your Name 4-8Chapter 4: PLACING A CALLMG IP Station User GuideTo place a call using Dial by Name:1. Press DIR Soft but

MG IP Station User GuideChapter 5 CALL HANDLINGCall Transfer: Sending a call to a different destinationYou can send an active call to an

Broker Call: Switching between two calls 5-2Chapter 5: CALL HANDLINGMG IP Station User GuideTo place a call on Hold:Press HOLD/SAVE.Broker Call: Switc

Setting up a Conference Room 5-3Chapter 5: CALL HANDLINGMG IP Station User GuideTo retrieve an Unsupervised Conference:1. Lift the handset,2. Select t

Call Park: Placing a call on Hold to Page 5-4Chapter 5: CALL HANDLINGMG IP Station User GuideCall Park: Placing a call on Hold to PageA user may trans

MG IP Station User GuideChapter 6SEND & RETRIEVE MESSAGESResponding to a Station Message Waiting IndicationAnother station can leave a Station Mes

Getting Voice Mail Messages 6-2Chapter 6: SEND & RETRIEVE MESSAGESMG IP Station User GuideGetting Voice Mail MessagesWhen callers are forwarded or

Sending and Receiving Short Text Messages 6-3Chapter 6: SEND & RETRIEVE MESSAGESMG IP Station User GuideTo access your Voice Mail Box from a Remot

Sending and Receiving Short Text Messages 6-4Chapter 6: SEND & RETRIEVE MESSAGESMG IP Station User GuideCONFIDENTIAL MATERIAL - Do Not Distribute1

MG IP Station User GuideChapter 7REMOTE SYSTEM ACCESSDirect Inward System Access (DISA)DISA (Direct Inward System Access) allows remote users to gain

Important Safety InformationTo prevent unexpected danger or damage please read this information before installing or attempting to repair you phone. W

Mobile Phone Extension 7-2Chapter 7: REMOTE SYSTEM ACCESSMG IP Station User GuideTo place a call from the mobile extension using the MBX System:1. Dia

MG IP Station User GuideChapter 8MISC FEATURESCall LogUsers can view a log of incoming, outgoing and missed calls on the display (up to 99 records).

Call Log 8-2Chapter 8: MISC FEATURESMG IP Station User GuideThe CO code in a log item is used to seize the CO line when placing an external call using

Using Internal, External and Meet-Me Paging 8-3Chapter 8: MISC FEATURESMG IP Station User GuideUsing Internal, External and Meet-Me PagingThe User can

Push-To-Talk (PTT) Page 8-4Chapter 8: MISC FEATURESMG IP Station User GuidePush-To-Talk (PTT) PageMBX Phones can be assigned as a member of one or mor

Alarm/Door Bell 8-5Chapter 8: MISC FEATURESMG IP Station User GuideAlarm/Door BellThe system can monitor external Alarm or Door Bell contacts:Alarm Mo

System Voice Memo 8-6Chapter 8: MISC FEATURESMG IP Station User GuideSystem Voice MemoThe integrated Voice Mail modules incorporate several Voice Memo

Hot Desk 8-7Chapter 8: MISC FEATURESMG IP Station User GuideHot DeskMBX phones in the system may be assigned for Hot Desk operation. These Hot Desk p

Hot Desk 8-8Chapter 8: MISC FEATURESMG IP Station User GuideCONFIDENTIAL MATERIAL - Do Not Distribute1.0 Review Draft - 7/7/2010

MG IP Station User GuideChapter 9PBX, CENTREX, & ISDN FEATURESAccess PBX or Centrex featuresThe MBX has been designed to operate with a host PBX s

CONFIDENTIAL MATERIAL - Do Not Distribute1.0 Review Draft - 7/7/2010

Using ISDN Supplementary Services 9-2Chapter 9: PBX, CENTREX, & ISDN FEATURESMG IP Station User GuideUsing ISDN Supplementary ServicesISDN service

MBX IP Station User GuideAppendix AFLEXIBLE NUMBERING PLANBasic NumberFeature Code NO NAME CODE1 Station Number 100-4xx2 CO Group Access Code 9, 801-8

Feature Code A-2Appendix A: FLEXIBLE NUMBERING PLANMBX IP Station User Guide16 External Page 548 17 Internal-External Page All 549 18 Call Forward

Feature Code A-3Appendix A: FLEXIBLE NUMBERING PLANMBX IP Station User Guide45 Unsupervised Conf Extend 5## 46 PTT Group Access 524 + (0-9,*) 0-9:

Feature Code A-4Appendix A: FLEXIBLE NUMBERING PLANMBX IP Station User Guide74 System Hold 560 75 Return Held CO 8** 76 Sys Memo 675 77 DISA Tone S

MBX IP Station User GuideContentsChapter 1 INTRODUCTIONGeneral - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-1Fe

Contents TOC-2MBX IP Station User GuideForwarding calls to an external number - - - - - - - - - - - - - - - 3-6Forwarding callers to a Text Message

Contents TOC-3MBX IP Station User GuideAlarm/Door Bell - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-5Power Fail Transfer (