Vertical TeleVantage 7.5 Technical Information download pdf (Page 45)

CHAPTER 5. INSTALLING INTEL HOST MEDIA PROCESSING 5-13

Switching to a different Intel HMP license

Only one Intel HMP license can be active on the TeleVantage Server at a time, but you can have

more than one Intel HMP license available in your license directory.

To switch to a different Intel HMP license

1. Start the Intel HMP License Manager as described in step 1 on page 5-11.

2. To view all of the available Intel HMP licenses, click

Browse.

3. Click the Intel HMP license that you want to use. (You can click

Show License

Details

to verify that the new license has the features that you want.)

4. Click

Activate License to activate the new Intel HMP license, and then click Close.

5. Start the Intel Dialogic Configuration Manager (DCM) as described “Starting Intel

HMP” on page 5-14.

6. Stop the Intel Dialogic System Service service if it is running.

7. In the DCM main dialog box, click

Action > Restore Defaults so that DCM detects

the new license.

8. Restart the service.

Upgrading a license

You can upgrade a Purchased license to add additional resources. Contact an Intel authorized

distributor or your TeleVantage provider for more information. When you obtain the upgraded

license, save it to your license directory and follow the steps described in “Switching to a

different Intel HMP license” on page 5-13.

Installing an Emergency Replacement license

Because Intel HMP licenses can only be used on the Server PC to which they are locked, in

certain situations (for example, you must move Intel HMP to another TeleVantage Server PC

due to a hardware failure), you will need to obtain an Emergency Replacement license in order

to continue to operate.

To obtain an Emergency Replacement license, contact the TeleVantage provider from whom

you requested your original Purchased license. Since the Emergency Replacement license

expires in 14 days, when you request an Emergency Replacement license, a Purchased license

to replace it is ordered automatically.

When you obtain your Emergency Replacement license, save it to the license directory on the

new TeleVantage Server PC, and then install and activate it according to the instructions in

“Installing and activating your Intel HMP license” on page 5-11.

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Vertical TeleVantage 7.5 Technical Information Page 45

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