Vertical IP8012 User's Guide download pdf (Page 35)

Placing external CO/VoIP calls 4-3

Chapter 4: PLACING A CALL

MG IP Station User Guide

You may be assigned Dialing and/or CO/IP Line Access Restrictions, in which case you will

receive error tone if you attempt to dial or access a restricted number/CO/IP line. CO/IP line

and Station Class Of Service (COS), which establish dialing restrictions, may vary during Day

and Night operation (Day/Night COS).

You may need to enter an Authorization code before placing calls, in which case you will receive

a second dial tone.

Your external calls may be subject to Call Time Restrictions, you will receive a Call Warning

Tone prior to disconnect.

NOTE: In the event of an emergency, assigned Emergency numbers (ex., a 911 call) may be dialed from

any station in the System, regardless of a Station's dialing restrictions (COS).

To place an external call:

1. Lift the handset,

2. Dial the CO/IP line/group,

3. Dial the desired number.

Waiting for the next available CO/IP line

If all the lines connected to your system are busy, you will receive an All Trunks Busy signal.

You may request to be notified when a line becomes free.

To activate a queue if the selected/dialed line is busy:

1. Select the desired CO/IP line button; when the busy notification is returned, press the

MSG button,

2. Return to an idle state by going on-hook; when the line is available, the Station will be

notified (ringing).

Account Codes: Tracking External calls for billing

In some cases, you or your company may desire to track calls for billing or other purposes. You

may enter an Account Code, which is output from the system to a printer in the SMDR report.

You may have an Account Code Flex button (refer to Assigning features to Flex buttons).

To enter an Account Code before the call:

1. Lift the handset,

2. Press the assigned ACCOUNT CODE button,

3. Dial the Account Code (1-12 digits),

4. Press *, Intercom dial tone is heard,

5. Place the CO/IP call as normal.

CONFIDENTIAL MATERIAL - Do Not Distribute

1.0 Review Draft - 7/7/2010

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Vertical IP8012 User's Guide Page 35