Vertical IP8024 Installation Guide Page 134
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Symptons & Solutions 8-2
Chapter 8: Troubleshooting
MBX IP Hardware & Installation Guide
PROBLEM CAUSE/SYMPTOM SOLUTION
Hardware
DKT does not operate Bad DTIB circuit • Exchange the malfunctioning board
by one in good working condition.
Bad connection between the DSIU
/DTIB12/DTIB24/DTIB12C/DTIB24C
and DKT Terminals
• Check the connection between the
SLT and DKT line on MDF, and fix
any mismatching.
• Repair any broken connection
between the Board and DKTs.
Installation Distance of DKT and System • Check the maximum distance
between the DSIU/DTIB12/DTIB24/
DTIB12C/DTIB24C and the DKT
Bad DKT • Plug the DKT into another extension
port that has been verified as
working. If the DKT still does not
work properly, replace the DKT.
CO line operation failure CID/Tone Detection Fail • Check the U12/U63 (Voice
processing and Tone detection
device) and MPB.
Bad connection • Check all connections.
Expansion KSU does not
operate
Power ON sequence • Turn on the Basic KSU after turning
on the Expansion KSU. Then press
the Reset button
Expansion cable connection • Check Expansion cable to verify the
connection and its working
condition.
2nd KSU, 3rd KSU PSU OFF • Check 1st KSU for Power OFF
Noise on External MOH
(Music on Hold)
and Paging port
Induced noise on the wire between the
System and the amplifier
• Make sure a shielded cable is in use
as the connection wire between the
system and the amplifier.
Excessive input level from the external
music source
• Decrease the output level of the
external music source by using the
volume control on the music source.
Release 1.7
April 2012
- Release 1.7 1
- April 2012 1
- REVISION HISTORY 4
- Contents 5
- Chapter 6 DECT Installation 6
- Chapter 8 Troubleshooting 7
- Precaution 10
- Disposal of Old Appliance 11
- Manual Usage 12
- System Overview 13
- System Connection Diagram 14
- System Components 15
- Specifications 16
- Specifications 2-6 18
- MPB VOIP 18
- ITEM SPECIFICATION 18
- Specifications 2-7 19
- VOIB8/VOIB24 19
- OTHER SYSTEM SPECIFICATIONS 19
- Specifications 2-8 20
- SYSTEM CAPACITY 20
- KSU Installation 23
- Wiring Precautions 24
- Pre-Installation 3-3 25
- BKSU Carton Contents 25
- Pre-Installation 3-4 26
- EKSU Carton Contents 26
- Pre-Installation 3-5 27
- KSU Exterior and Dimension 27
- Pre-Installation 3-6 28
- LED Indications 28
- LED DESCRIPTION 28
- Pre-Installation 3-7 29
- Chapter 3: KSU Installation 30
- Frame Ground Connection 32
- Types of Connectors 34
- KSU Mounting 35
- Pre-Installation 3-14 36
- KSU Wall Mounting 36
- Pre-Installation 3-15 37
- Rack Mounting 37
- KSU Rack Mounting 37
- Expansion KSU Installation 38
- Mounting 39
- Expansion KSU Wall Mounting 40
- Board Installation 43
- Main Processing Board 44
- Chapter 4: Board Installation 45
- CO Line Boards 56
- LCOB4/8/12/ (cont’d) 57
- LCOB4/LCOB8/LCOB12 (cont’d) 58
- Extension Boards 67
- Extension Boards 4-28 70
- LED FUNCTION REMARK 70
- Extension Boards 4-29 71
- Extension Boards 4-31 73
- Extension Boards 4-34 76
- LED Indications (cont’d) 76
- Function Boards 77
- VOIB8 8 81
- VOIB24 24 81
- Function Boards 4-40 82
- LAN, VoIP Specification 82
- Function Boards 4-43 85
- LED Indication 85
- Function Boards 4-44 86
- Pin Assignment 86
- Chapter 5 87
- MODEL DESCRIPTION 87
- Terminal Cabling Distance 88
- Basic Terminal Connection 89
- SLT Phone 91
- IP 8000 Series Keyset 93
- Connecting the SBX Phone 94
- IP 8000 DSS Installation 95
- Cable Wiring 97
- Rack Mount Wiring 98
- DECT Installation 101
- DECT Installation 6-4 102
- DECT Installation 6-5 103
- WTIB4/WTIB8 103
- Chapter 6: DECT Installation 109
- Starting the MBX IP System 113
- Basic Preprogramming 114
- Button Explanation 115
- How to Enter Programming Mode 115
- Permanent Update Procedure 116
- How to Reset the System 116
- Pre-programming 116
- Site Name 117
- Character Entry Chart 118
- MAX. Number of SIP Phones 121
- IP Phone Mac Address 121
- IP Phone User ID 121
- IP Phone User Password 122
- Gateway MAC Address 122
- Gateway IP Address 123
- Gateway Firewall IP Address 123
- RTP Security 123
- Application Release Date 127
- Boot Version 127
- Boot Release Date 127
- Range of Station 128
- Station Number Input 128
- Basic Preprogramming 7-17 129
- Basic Preprogramming 7-18 130
- CO Group Access Code Input 132
- Station Group Number Input 132
- Troubleshooting 133
- Symptons & Solutions 8-2 134
- Introduction 135
- Configuration 136
- PMS Connection Spec 137
- PMS Message 138
- ACK/NAK MESSAGE 140
- ACK/NAK MESSAGE 9-8 142
- Error Code Table 142
- Link Check Message 143
- PMS Messages 144
- PMS Messages 9-11 145
- PMS Messages 9-12 146
- PMS Messages 9-13 147
- PMS Messages 9-14 148
- PMS Messages 9-15 149
- PMS Messages 9-16 150
- PMS Messages 9-17 151
- PMS Messages 9-18 152
- PMS Messages 9-19 153
- 0x02: Hotel Attendant 153
- PMS Messages 9-20 154
- PMS Messages 9-21 155
- PMS Messages 9-22 156
- PMS Messages 9-23 157
- PMS Messages 9-24 158
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