Vertical TeleVantage 7.5 Technical Information download pdf (Page 168)

14-6 INSTALLING TELEVANTAGE

Configuring the Multi-line TAPI Service Provider _______________

This section describes how to perform the following steps to configure the TeleVantage

Multi-line TSP for use with TAPI applications.

Q Basic configuration (required). See page 14-6.

Q Connecting to multiple TeleVantage Servers. See page 14-6.

Q Restricting station access to users when using the Multi-line TSP. See page 14-6.

Q Configuring TAPI applications for the Multi-Line TAPI Service Provider. See page

14-6.

Basic configuration (required)

1. From the Start menu, choose Settings > Control Panel > Phone and Modem

Options

2. On the Advanced tab, click

Add.

3. In the Add Provider dialog box, click

TeleVantage Multiline Service Provider and

then click

Add.

4. Close the Phone and Modem Options dialog box.

Connecting to multiple TeleVantage Servers

If you want the Multi-line TSP to be able to connect to multiple TeleVantage Servers, add the

following Windows registry key for each Server, where

<Server> is either a NetBios name (for

example, “TeleVantage”) or an IP Address (for example, “123.12.76.102”):

HKLM\Software\Vertical\TeleVantage\Client\MultilineTSP\<ServerName>

For instructions on how to change registry settings, see page J-2.

Restricting station access to users when using the Multi-line TSP

Without further configuration, all users of the Multi-line TSP can see—and make calls

using—all stations on the TeleVantage Server, instead of just their own station.

You can restrict station access on a per-user basis via the Microsoft Management Console

(MMC.) For more information about using and configuring the Telephony MMC, see the

following Knowledge Base article at the Microsoft Support Web Site:

http://support.microsoft.com/default.aspx?scid=kb;en-us;259375

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Vertical TeleVantage 7.5 Technical Information Page 168