Vertical TeleVantage 7.5 Technical Information download pdf (Page 221)

APPENDIX C

CHANGING THE DOMAIN OF THE

ELEVANTAGE SERVER

This appendix describes how to change the domain of the TeleVantage Server PC for any of the

following reasons:

Q Your network configuration has changed, and you now have a domain that you want the

TeleVantage Server to be a part of.

Q You recently installed a Microsoft Exchange Server on your network, and you now want

to support e-mail notification in TeleVantage. To support this feature, the TeleVantage

Server must be on a domain.

Q You changed the name or password of the domain user.

Q You moved the TeleVantage Server to a different domain.

You must reconfigure Microsoft Windows services and Component Object Model (COM)

settings to enable TeleVantage to start on the new domain. To do so, use the TeleVantage

Service Account Utility, which automatically updates TeleVantage services and COM settings

to reflect your changes. (The TeleVantage Service Account Utility also resets COM settings

required by the Dialogic board drivers.)

If you do not have a TeleVantage Server user on the new domain, create one. See “Creating the

Windows 2000/XP/2003 user for TeleVantage” on page 8-3.

To run the TeleVantage Service Account Utility

1. Run the file

TVAccUtl.exe, which is located in the TeleVantage Server directory. The

default location for this directory is

C:\Program Files\TeleVantage Server.

2. Enter the

Domain name, Account name, and Password for the domain.

3. Click

OK.

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Vertical TeleVantage 7.5 Technical Information Page 221