CHAPTER 3
CHAPTER 3
TELEVANTAGE REQUIREMENTS
CHAPTER CONTENTS
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Choosing a location for the TeleVantage Server PC. . . . . . . . . . . .3-2
TeleVantage Server PC requirements . . . . . . . . . . . . . . . . . . . . . .3-2
TeleVantage database server requirements . . . . . . . . . . . . . . . . .3-11
Network requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
TeleVantage license requirements . . . . . . . . . . . . . . . . . . . . . . . .3-16
Administrator and ViewPoint requirements . . . . . . . . . . . . . . . . . .3-18
TAPI Service Provider/Contact Manager Assistant requirements.3-19
TeleVantage Web Services requirements. . . . . . . . . . . . . . . . . . .3-20
Call Center Reporter requirements . . . . . . . . . . . . . . . . . . . . . . . .3-21
TeleVantage Recording Archive Service requirements. . . . . . . . .3-21
TeleVantage SMDR Service requirements . . . . . . . . . . . . . . . . . .3-22
Emergency dialing service requirements . . . . . . . . . . . . . . . . . . .3-22
Comments to this Manuals