Incoming Call Pickup 112
SBX IP 320 Features & Operation Guide
DID/DISA Call Routing of DND Station or Station with Pre-selected Message
Active
A DID/DISA call can be routed to a specific destination when a called station is in DND or in
Pre-selected message modes.
There are three destinations (Tone/Attendant/Hunt Group). The flow is the same for DID/DISA
as the other Destinations in PGM 167. DND/P-MSG rerouted flow is the same as the busy
reroute flow.
Operation
Rerouting destination is Tone (PGM 167 - FLEX 4, then FLEX 1)
1. Call to Station XXX and Station XXX is DND or Pre-Selected MSG Set state.
2. Caller hears busy tone.
Rerouting destination is Attendant (PGM 167 - FLEX 4, then FLEX 2)
1. Call to Station XXX and Station XXX is DND or Pre-Selected MSG Set state.
2. This call will be routed to the Attendant.
Rerouting destination is Hunt Group (PGM 167 - FLEX 4, then FLEX 3)
1. Call to Station XXX and Station XXX is DND or Pre-Selected MSG Set state.
2. This call will be routed to the assigned hunt group.
Conditions
• If [P-MSG DND] Admin is off, the route operation doesn't work even though the station
is Pre-Selected MSG state.
Admin Programming
• PGM 167 - FLEX 4
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