Voice Service 245
SBX IP 320 Features & Operation Guide
Reply to Message
Description
This feature allows a caller listening to a message to press a soft key or a DTMF key to reply to
the internal station that left the message.
Operation
24-button DKTU or IPKTU:
When a subscriber is listening to a message, they can scroll using the right NAV key to the reply
function and press the soft key.
Operation
Any phone:
The reply to message feature will be available to all callers when logged into their mailbox,
using any of the following access methods:
•ICM:
DKTU 8 btn; DKTU 24 btn; SLT (all types); IP phone (all types)
• CO caller:
Any CO call on any line type including SIP & Analog
• Networked caller:
Any net call from any phone
When a subscriber is listening to a message, or after the message has been played, they can press
(#5) to reply to the message. If the message is from an internal station, the subscriber will be
transferred to that station's VMIB mailbox.
Conditions
• The reply feature can be utilized only to reply to voice messages from internal callers.
• If the message is from an external call, the subscriber will be played the prompt: "Not
available."
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