Vertical SBX IP 320 Service Manual download pdf (Page 13)

Attendant Service 3

SBX IP 320 Features & Operation Guide

Attendant Service

An attendant properly controls the incoming calls by transferring calls and accessing the

unanswered calls, etc. Attendants can change simple settings of the whole system or intercom

tenancy group (LCD date/time format, etc.).There are 2 types of attendants in the system. The

types of Attendant and feature of each Attendant type are:

Main Attendant - a maximum of 5 stations can be defined as main attendants. Main attendants

control the whole system and operation of main attendants effect the whole system. The first

main attendant is called the system attendant. The system attendant can be changed, but cannot

be removed.

Intercom Tenancy Group Attendant - each intercom tenancy group can have its own attendant.

The intercom tenancy group attendant controls the stations belonging to the intercom tenancy

group. Intercom tenancy group attendants can affect only the intercom tenancy group to which

they belong.

Generally, the attendant of a station is the intercom tenancy group attendant to which the station

belongs. If an intercom tenancy group attendant of the station doesn't exist, the main attendants

will supply the station with attendant services.

Assign Attendant

By default, the first station (i.e., station100) is assigned as the system attendant, and other

attendants are not assigned.

Main attendants can be assigned PGM 164. Intercom tenancy group attendants can be assigned

PGM 120 - FLEX 1.

1. Attendant Assignment (PGM 164)

2. Intercom Tenancy Group - Attendant Assignment (PGM 120 - FLEX 1)

Condition

• An IP phone cannot be assigned as an attendant.

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Vertical SBX IP 320 Service Manual Page 13