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Attendant Service 6
SBX IP 320 Features & Operation Guide
Attendant Intrusion
When an attendant has an urgent message for a station which is conversing with a CO party, the
attendant can intrude upon the conversation and converse with the station and the CO line.
Operation
To intrude on a CO call while the attendant is receiving an intercom busy tone:
1. Press the programmed {ATD INTRUSION} FLEX button.
2. After the intrusion tone, converse with the station and/or the CO party.
To assign an {ATD INTRUSION} FLEX button:
1. Press [TRANS/PGM].
2. Press the FLEX button to be assigned
3. Press the [TRANS/PGM] button
4. Dial 86
5. Press the [HOLD/SAVE] button to accept changes.
Condition
• To use this feature, the Auto Privacy should be OFF (PGM 161) and Override Privilege
(PGM 113 - FLEX 4) of the attendant should be Enabled.
Admin Programming
• Auto Privacy (PGM 161)
• Privacy Warning Tone (PGM 161)
• Override Privilege (PGM 113)
- Features & 1
- Operation Guide 1
- 2.0 07-08 4
- 1.0 01-08 4
- Contents 5
- Contents TOC-2 6
- Contents TOC-3 7
- Contents TOC-4 8
- Contents TOC-5 9
- Contents TOC-6 10
- System Features 11
- 911 Feature 12
- Attendant Service 13
- Attendant Call & Queuing 14
- Attendant Forward 15
- Attendant Intrusion 16
- Attendant Override 17
- Attendant Recall 18
- Change LCD Date/Time Display 18
- Day/Night Service 19
- Disable Outgoing Access 21
- DSS/BLF Consoles 22
- ICM Box Music Selection 23
- Station Feature Cancel 23
- Call Control 24
- Authorization Code 25
- Call Control 16 26
- Automatic Call Release 27
- Class Of Service (COS) 28
- Call Control 20 30
- System Speed Zone 31
- Call Handling 32
- Call Handling 23 33
- Call Handling 24 34
- Call Handling 25 35
- Call Handling 26 36
- Analog CLI Display 37
- Automatic Fax Transfer 38
- Automatic Privacy 39
- Barge In 40
- Background Music (BGM) 41
- Call Log 42
- Call Handling 33 43
- Call Handling 34 44
- Change Ring Type 45
- Chime Bell 46
- Company Directory 47
- Call Handling 38 48
- Data Line Security 49
- Dialing Security 49
- Do Not Disturb (DND) 50
- Do Not Disturb (DND) Forward 51
- Do Not Disturb (One Time DND) 52
- Call Handling 43 53
- Emergency Intrusion 54
- Extend CO-to-CO Connection 55
- Call Handling 46 56
- Flexible Buttons 57
- Call Handling 48 58
- (not supported in SBX IP 320) 61
- Forced Hands-free Mode 62
- Forced Trunk Disconnect 63
- Call Handling 54 64
- Hot Desk 65
- Call Handling 56 66
- In-Room Indication 67
- Intercom Signal Mode 68
- Intercom Tenancy Group 69
- Message Wait / Call Back 70
- Message Wait Indicator Lamps 70
- Call Handling 61 71
- Call Handling 62 72
- Call Handling 63 73
- Call Handling 64 74
- Mobile Extension 75
- Call Handling 66 76
- Call Handling 67 77
- Music On Hold (MOH) 78
- Call Handling 69 79
- On-Hook Dialing 80
- Call Handling 71 81
- Station Call Coverage 82
- Call Handling 73 83
- Station Name 84
- Call Handling 75 85
- Station Port Blocking 86
- Station User Programming 87
- Station Relocation 89
- Station Serial Call 90
- Voice Over 91
- Call Handling 82 92
- Call Handling 83 93
- Conference 94
- Conference 85 95
- Conference Room 96
- Conference 87 97
- Paging Conference 98
- External Device Control 99
- External Device Control 90 100
- Loud Bell 101
- Hunt Groups 102
- Hunt Groups 93 103
- Hunt Group Name Service 104
- Hunt Groups 95 105
- Hunt Groups 96 106
- QUE Group NO (Queue count) 106
- Hunt Groups 97 107
- Hunt Groups 98 108
- Hunt Groups 100 110
- Hunt Groups 102 112
- Circular Group 113
- Ring Group 113
- Terminal Group 114
- Incoming Call Pickup 115
- Incoming Call Pickup 106 116
- Incoming Call Pickup 107 117
- Incoming Call Pickup 108 118
- Direct Inward Dialing (DID) 119
- Incoming Call Pickup 110 120
- Incoming Call Pickup 111 121
- Incoming Call Pickup 112 122
- Incoming Call Pickup 113 123
- Incoming Call Pickup 114 124
- Preferred Line Answer (PLA) 125
- Ring Assignment 126
- Incoming Call Pickup 117 127
- Universal Night Answer (UNA) 128
- Internet Protocol (H.450) 129
- Absent Text Message 130
- Attendant Call Service (CAS) 130
- Busy Lamp Field (BLF) 131
- Call Completion 132
- Call Offer 133
- Internet Protocol (H.450) 124 134
- Centralized VMS 135
- CO Ring Assignment 136
- CO Transit - In 137
- CO Transit - Out 138
- Do-Not-Disturb (DND) 139
- Identification Service 140
- Internet Protocol (H.450) 131 141
- Net Call 142
- Net Call Forward 143
- Internet Protocol (H.450) 134 144
- Internet Protocol (H.450) 135 145
- Net Conference 146
- Net Firewall Routing 147
- Net Follow-Me Forward 148
- Net Transfer 149
- Internet Protocol (H.450) 140 150
- VOIP Networking 151
- AT BOTH SYSTEMS A & B 152
- AT SYSTEM A 152
- IP Phone Reroute Service 154
- ISDN Service 155
- ISDN Service 146 156
- ISDN Service 147 157
- ISDN Service 149 159
- ENTER SPEED BIN NO(001) 159
- CLI MSG USED 159
- ISDN Service 150 160
- ENTER CO-BTN/DIGIT(001) 160
- Calling Party Number Service 162
- Linked Stations 163
- Linked-Pair Station 164
- Outgoing Call Access 165
- Outgoing Call Access 156 166
- Outgoing Call Access 157 167
- Call Time Restriction 168
- CO Line Queuing 169
- CO Step Call - Analog Only 170
- Emergency Call Service 170
- Hot Line & Warm Line 171
- Least Cost Routing (LCR) 172
- Outgoing Call Access 165 175
- Memory Dialing 176
- Outgoing Call Access 167 177
- Outgoing Call Access 168 178
- Outgoing Call Access 169 179
- Outgoing Call Access 170 180
- Outgoing Call Access 171 181
- Outgoing Call Access 173 183
- Outgoing Call Access 174 184
- Private Line 185
- Paging 177 187
- Pre-recorded Message 188
- SOS Paging 189
- Push-to-Talk (PTT) 190
- Rerouting 191
- Rerouting 182 192
- Rerouting 183 193
- Rerouting 184 194
- Rerouting 185 195
- Rerouting 186 196
- Rerouting 187 197
- Rerouting 189 199
- Rerouting 190 200
- Rerouting 191 201
- Rerouting 192 202
- Call Transfer 203
- Rerouting 194 204
- Rerouting 195 205
- Rerouting 196 206
- Holding and Parking 207
- Rerouting 198 208
- Rerouting 199 209
- Rerouting 200 210
- Rerouting 201 211
- Rerouting 203 213
- Software Upgrade 214
- Software Upgrade 205 215
- Software Upgrade 206 216
- Software Upgrade 207 217
- Software Upgrade 208 218
- Serial (COM port) 219
- 8. Click on the Next button 220
- Software Upgrade 211 221
- Print-out 225
- Supplementary Service 227
- Supplementary Service 218 228
- Supplementary Service 220 230
- Supplementary Service 221 231
- Traffic Analysis 233
- Traffic Analysis 224 234
- Attendant Reports 235
- Traffic Analysis 226 236
- Call Reports 237
- CO Reports 238
- Traffic Analysis 229 239
- Hardware Unit Reports 240
- Traffic Analysis 231 241
- Voice Service 242
- Mailbox Buttons 243
- No answer Call to VMIB 244
- Voice Service 235 245
- Voice Service 238 248
- Voice Service 239 249
- Voice Service 240 250
- Voice Service 241 251
- Remote Control 252
- Voice Service 243 253
- Message Forward Enhancement 254
- Reply to Message 255
- Two-way Recording 256
- Voice Service 247 257
- Voice Service 248 258
- VMIB Message Transfer 259
- VMIB Message with CLI 259
- VoIP Service 260
- Call by Routing Table 261
- Early H.245 262
- H.245 Tunneling 262
- Normal/Fast mode for H.323 263
- TOS for H.323 263
- VoIP Service 254 264
- Index IND-6 270
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