Vertical Edge 120 Instruction Manual download pdf (Page 299)

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DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKS

Setting Hold Abandon Time Interval

Hold abandon occurs when the system experiences a drop of loop current for longer than a specified length of time

while the call is on hold; the system abandons the held call and drops the CO line.

The DX-120 allows you to control

how long the system waits before abandoning the call.

Each CO line has a programming option that directs the system to monitor distant party disconnect. This is a useful

network feature in busy office environments where the inside party accidentally presses the Hold, ICM, or DSS button

while expecting the outside line conversation to be concluded.

• Any time the system detects a disconnect signal from the Central Office, it releases an existing hold condition,

freeing that line for future inbound/outbound traffic.

• All types of hold (e.g., system hold, exclusive hold, and conference hold) are subject to the Hold Abandon feature.

• Certain Central Offices do not provide loop supervision; these line should be programmed Call Abandon = “N.”

• At default call abandon is enabled for all CO lines.

• If the outside (held party) disconnects, the system automatically releases the held CO line.

• The CO line must have the loop supervision interrupt signal from the local carrier for Hold Abandon to function.

SETTING HOLD ABANDON TIME INTERVAL VIA PC-DBA

From the PC-DBA main screen:

Setting Hold Abandon Time Interval via PC-DBA (continued on next page)

1 2 ... 294 295 296 297 298 299 300 301 302 303 304 ... 503 504

Programming Manual 1
TABLE OF CONTENTS 3
Table of Contents (continued) 4
SECTION 1 - INTRODUCTION 9
UPGRADING AN EXISTING SYSTEM 11
RECEIVING DATA FROM THE DX-80 12
PGRADING AN EXISTING SYSTEM 13
Programming a New System 15
(PC-DBA) 17
Programming Using PC-DBA 18
PC-DBA MAIN MENUS 19
Database Save and Restore 20
- 13 21
ON-SITE (CABLE) CONNECTION 22
REMOTE (MODEM) CONNECTION 22
- 15 23
- 16 24
- 17 25
- 18 26
Sending Data to the Switch 27
- 20 28
Initializing (F8) The System 29
PERFORMING A COLD START 30
PERFORMING A WARM START 31
Getting Help (F1) 32
- 25 33
LCD Interactive Buttons 34
Database Item Select Screen 35
SECTION 3 - GETTING STARTED 37
- 30 38
- 31 39
- 32 40
- 33 41
- 34 42
- 35 43
FIND A FEATURE ACCESS CODE 44
FIND A SUFFIX CODE 45
Assigning Attendants 48
- 41 49
- 42 50
- 43 51
- 44 52
Assigning System Reminders 53
- 46 54
- 47 55
- 48 56
- 49 57
- 50 58
- 51 59
- 52 60
- 53 61
- 54 62
Setting Up Ring Scheme 63
- 56 64
- 57 65
Naming CO Lines 66
NAMING CO LINES THE DET 67
- 60 68
- 61 69
- 62 70
- 63 71
- 64 72
- 65 73
- 66 74
- 67 75
- 68 76
- 69 77
- 70 78
- 71 79
- 72 80
- 73 81
- 74 82
- 75 83
- 76 84
Assigning External Page 85
- 78 86
- 79 87
- 80 88
- 81 89
- 82 90
Establishing Music Sources 91
- 84 92
- 85 93
- 86 94
- 87 95
- 88 96
Assigning the DSS Port/Owner 97
- 90 98
- 91 99
PROGRAMMING USING THE DET 100
- 93 101
- 94 102
- 95 103
- 96 104
Selecting SMDR Transmit Rate 105
- 98 106
- 99 107
- 100 108
- 101 109
- 102 110
- 103 111
- 104 112
- 105 113
- 106 114
- 107 115
- 108 116
- 109 117
- 110 118
- 111 119
- 112 120
- 113 121
OVERVIEW 123
Assigning the Tenant Group 124
- 117 125
- 118 126
Assigning the CO Line Group 127
- 120 128
- 121 129
- 122 130
- 123 131
Setting the Dial Type 132
- 125 133
Setting the CO Line Type 134
- 127 135
- 128 136
Setting Call Abandon 137
- 130 138
- 131 139
- 132 140
- 133 141
- 134 142
- 135 143
- 136 144
- 137 145
- 138 146
- 139 147
- 140 148
- 141 149
- 142 150
- 143 151
- 144 152
- 145 153
- 146 154
- 147 155
- 148 156
- 149 157
DX-120 Programming Manual 158
- 151 159
- 152 160
Setting Up FAX Detection 161
- 154 162
PROGRAMMING FOR THE 163
- 156 164
- 157 165
- 159 167
- 160 168
- 161 169
- 162 170
- 163 171
- 164 172
- 165 173
- 166 174
- 167 175
- 168 176
- 169 177
- 170 178
- 171 179
- 172 180
- 173 181
- 174 182
- 175 183
- 176 184
- 177 185
- 178 186
- 179 187
- 180 188
- 181 189
- 182 190
- 183 191
- 184 192
- 186 194
Ringing Line Priority 196
Programming Conference Calls 197
- 190 198
- 191 199
- 192 200
Specifying CO Flash Time 201
- 194 202
- 195 203
Specifying PBX Flash Time 204
- 197 205
- 198 206
Specifying Pause Time 207
- 200 208
- 201 209
Specifying Ring Abandon 210
- 203 211
- 204 212
Setting Up Hold Remind 213
- 206 214
Selecting Exclusive Hold Time 215
- 208 216
- 209 217
- 210 218
- 211 219
- 212 220
- 213 221
- 214 222
- 215 223
- 216 224
Setting Up Hold Recall 225
- 218 226
- 219 227
- 220 228
- 221 229
- 222 230
- 223 231
- 224 232
- 225 233
- 226 234
- 227 235
- 228 236
- 229 237
- 230 238
- 231 239
Programming Auto Redial 240
- 233 241
- 234 242
- 235 243
- 236 244
- 237 245
- 238 246
- 239 247
- 240 248
- 241 249
- 242 250
- 243 251
- 244 252
Setting Up Camp On Interval 253
- 246 254
- 247 255
- 248 256
- 249 257
- 250 258
- 251 259
- 253 261
- 254 262
- 255 263
- 256 264
- 257 265
Specifying Call Duration Time 266
- 259 267
- 260 268
- 261 269
- 262 270
- 263 271
- 264 272
- 265 273
- 266 274
- 267 275
- 268 276
- 269 277
- 270 278
Programming Tenant Groups 279
- 272 280
- 273 281
Setting Up SMDR Call Output 282
- 275 283
- 276 284
- 277 285
- 278 286
- 279 287
Setting Fax Ring Time 288
- 281 289
- 282 290
- 283 291
- 284 292
- 285 293
- 286 294
- 287 295
- 288 296
- 290 298
- 291 299
- 292 300
- 293 301
- 294 302
Also see 302
- 295 303
Specifying CO Line Guard Time 304
- 297 305
- 298 306
- 299 307
- 300 308
- 301 309
- 302 310
- 303 311
- 304 312
- 305 313
- 306 314
- 307 315
- 308 316
- 309 317
- 310 318
- 311 319
- 312 320
SETTING DISA VIA PC-DBA 321
- 314 322
SETTING DISA VIA THE DET 323
- 316 324
- 317 325
- 318 326
- 319 327
T1 Call Operation 328
ISDN (T1/PRI) Call Operation 329
MULTIPLE CALL HANDLING 330
- 323 331
- 324 332
CALL TRANSFER LAMP INDICATORS 333
Hold Key Lamp Indicator 334
- 327 335
- 328 336
- 330 338
- 331 339
- 332 340
- 333 341
- 334 342
- 335 343
- 336 344
- 337 345
- 338 346
- 339 347
- 340 348
- 342 350
- 343 351
UCD AGENT LOG OFF/LOG ON 352
PROGRAMMING UCDS 353
- 346 354
- 347 355
- 348 356
PROGRAMMING UCDS VIA THE DET 357
- 350 358
- 351 359
- 352 360
- 353 361
- 354 362
- 355 363
- 356 364
- 357 365
- 358 366
- 359 367
- 360 368
- 362 370
- 363 371
- 364 372
- 365 373
- 366 374
- 367 375
- 368 376
- 369 377
- 370 378
- 371 379
- 372 380
- 373 381
- 374 382
- 375 383
- 376 384
- 377 385
- 378 386
- 379 387
- 380 388
- 381 389
- 382 390
- 383 391
- 384 392
REMINDER TONES 393
- 386 394
- 387 395
- 388 396
- 389 397
- 390 398
- 391 399
- 392 400
- 393 401
- 394 402
- 395 403
- 396 404
- 397 405
- 398 406
- 399 407
- 400 408
- 401 409
- 402 410
- 403 411
- 404 412
- 405 413
- 406 414
- 407 415
- 408 416
- 409 417
- 410 418
Setting up Warning Tones 419
- 412 420
SETTING UP WARNING TONES 421
- 414 422
- 415 423
- 416 424
- 417 425
- 418 426
Setting Up Paging Privileges 427
- 420 428
- 421 429
- 422 430
- 423 431
- 424 432
- 425 433
- 426 434
- 427 435
- 428 436
- 429 437
Assigning a Port Type 438
- 431 439
- 432 440
- 433 441
- 434 442
- 435 443
- 436 444
- 437 445
(Analog Device Support) 446
- 439 447
- 440 448
- 441 449
Assigning Feature Keys 450
- 443 451
- 444 452
- 445 453
- 446 454
- 447 455
- 448 456
- 449 457
Programming a Release Key 458
Feature Key Reset 459
APPENDICES 461
- 454 462
CO Line Data Programming 463
- 456 464
Call Handling 465
- 458 466
- 459 467
System Resources 468
- 461 469
Toll Restrictions 470
Extension Applications 471
CO Applications 472
System Applications 473
- 466 474
- 467 475
APPENDIX B - BUTTON LABELING 476
- 469 477
EXTENSION _____________ 477
- 470 478
- 471 479
Feature Access Codes List 480
- 473 481
Suffix Codes List 482
- 475 483
FOR USING SPECIAL CHARACTERS 484
ENTERING LOWERCASE LETTERS 485
ENTERING UPPERCASE LETTERS 486
ENTERING NUMBERS 487
APPENDIX F - T1 MAINTENANCE 488
- 481 489
- 482 490
T1 ERROR THRESHOLD 491
T1 ERROR SECONDS TOTAL 492
CLEAR T1 ERRORS 493
- 486 494
DX120L-PRG 1006 504

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Vertical Edge 120 Instruction Manual Page 299

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