search

Vertical Edge 120 Instruction Manual Page 307

  • Download
  • Add to my manuals
  • Print
  • Page
    / 504
  • Table of contents
  • BOOKMARKS
    • Rated. / 5. Based on customer reviews
Page view 306
- 299 -
DX-120 Programming Manual BASIC CALL HANDLING PROGRAMMING TASKS
Programming Automated Attendant (continued)
SAMPLE AUTOMATED ATTENDANT MESSAGES
The following provides several samples automated attendant messages.
Programming Automated Attendant (continued on page)
SAMPLE AUTOMATED ATTENDANT MESSAGES
Type Definition Example
DAY GREETING
This is the greeting the callers hear when they are
answered while the system is in DAY mode of oper
-
ation.
“Hello, this is xyz company. If you know
your party’s extension number, dial it
now. Or, dial zero for the system atten-
dant. For sales, dial 4 1 0. To hear direc-
tions to our office, press the star key.”
Otherwise stay on the line, we will be
with you shortly.”
ALT GREETING
This is the greeting that callers hear when they are
answered while the system is in ALTernate mode of
operation.
“Hello, this is xyz company. We are
closed today due to inclement weather
conditions. Thank you for calling.”
EVE GREETING
This is the greeting that callers hear when they are
answered while the system is in EVEning mode of
operation.
“Hello, this is xyz company. You have
reached us after our regular business
hours. If you know your party’s extension
number, dial it now. To hear directions to
our office, press the star key. Thank you
for calling.”
WAITING MSG.
This is the message that callers hear after their call
has been processed.
”Your call is being transferred.”
INVALID MSG
This is the message that callers hear when they
have dialed a number that is not defined in the DX-
120 system directory.
“We’re sorry that is not a valid extension
on our system.”
BUSY MSG
This is the message that callers hear when they
have dialed an extension number that is busy.
“We’re sorry, that extension is currently
busy. To wait for this extension, press the
pound key, or dial another extension
now.”
NO_ANS MSG
This is the message that callers hear when the
extension they entered does not answer the call.
Another extension request may be made at this
time.
“Your party does not answer, please
enter another extension number or dial 0
for the system attendant.”
BYE MSG
This is the message that callers hear when the DX-
120 system is about to disconnect them. This
occurs when the caller dials nothing after the sys
-
tem plays a busy message or no-answer message.
“Goodbye.”
INQUIRY MSG
This is a special message that can provide callers
with information without ever having to be handled
by a live person.
Directions to the office... “From SR101,
take the Via deVentura exit - West, two
blocks to Hayden - North, to 14645 N.
Hayden Road”
TEMP MSG
This is a message that can be used to announce
planned events.
“Our offices are closed in observance of
the holiday.”
Page view 306
1 2 ... 302 303 304 305 306 307 308 309 310 311 312 ... 503 504

Comments to this Manuals

No comments
Related products and manuals for IP phones Vertical Edge 120
IP phones Vertical Wave Phone User Manual    (2 pages)
IP phones Vertical SBX IP 320 User Manual    (92 pages)
IP phones Vertical TeleVantage 7.5 User Manual   (13 pages)
IP phones Vertical SUMMIT IP User's Guide   (70 pages)
IP phones Vertical Wave Phone User's Guide   (127 pages)
IP phones Vertical IP8024 User's Guide   (62 pages)
IP phones Vertical IP8024 Installation Guide   (160 pages)
IP phones Vertical IP8012 User's Guide   (64 pages)
IP phones Vertical SUMMIT IP Service Manual   (854 pages)
IP phones Vertical Wave Phone User Manual   (20 pages)
IP phones Vertical TeleVantage 7.5 Technical Information   (344 pages)
IP phones Vertical SUMMIT IP User's Guide   (124 pages)
IP phones Vertical Wave Phone User's Guide   (150 pages)
IP phones Vertical Edge 120 User Manual   (1 pages)
IP phones Vertical SBX IP 320 Service Manual   (270 pages)
IP phones Vertical SUMMIT IP User's Guide   (154 pages)
IP phones Vertical Edge 480i User's Guide   (200 pages)
IP phones Vertical Wave Phone User Manual   (19 pages)
IP phones Vertical SBX IP 320 User Manual   (3 pages)
  • Manitowoc Signal Dynamics Sienna Eazypower Albatron Technology
  • Emerson Networking cards Quantum Software Gateway Supplementary music equipment SECO-LARM Exit buttons OPPO Digital DVD players
  • Electrolux ERB34301X Hotter HX-1057 PLATINUM Rosen DVD Entertainment System Sony RM-AV2500T Konica-minolta PageScope Net Care
  • Opel Astra User Manual Samsung RF26HFENDSL User Manual Sony SSE-BTR1 User Manual Fusion MS-AB206 User Manual Asus CP220 User Manual